Distance Sales Agreement

Please read this agreement carefully. By shopping on our website, every buyer is deemed to have read and accepted all provisions of the sales agreement below without any further notice.

Article 1: Parties to the Agreement

Seller
Name: Karan Ada Tekstil Sanayi ve Ticaret Limited Şirketi
Address: Mehmet Nesih Özmen Mah. Güldalı Sk. Işık Çarşısı No:22 İç Kapı No:21
Phone: +90 535 661 97 97
Email: [email protected]

Buyer
Customer who makes a purchase on the seller’s website at blackislandfashion.com. The invoice and contact details provided by the buyer shall be taken as the basis.

By accepting this agreement, the buyer acknowledges in advance that, upon confirming the order, the buyer will be obliged to pay the order amount and any additional fees indicated such as shipping and taxes and that the buyer has been informed accordingly.

Article 2: Subject of the Agreement

This agreement determines the rights and obligations of the parties pursuant to the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the goods or services ordered electronically by the buyer on the seller’s website and whose qualities and sales price are stated on the site and in this agreement.

The buyer declares and accepts that the buyer has been informed of the essential characteristics of the goods or services, sales price, payment method, delivery conditions, and the right of withdrawal, has approved these preliminary information electronically, and has subsequently placed the order pursuant to this agreement.
For hygiene reasons, products whose protective elements such as packaging, tape, or seal are opened after delivery cannot be returned. Opening the product package constitutes an exception to the right of withdrawal.

Prices listed and advertised on the site are the sales prices. Announced prices remain valid until updated or changed. For products advertised with a limited time price, the announced price is valid until the specified time expires.

The buyer declares that all data entered during membership or purchase belong to the buyer or are used with permission and that no data will be submitted to the system without a right to use. Otherwise, all responsibility belongs to the buyer. The preliminary information and invoice shown on the Black Island payment page form an integral part of this agreement. When an order is placed, the buyer is deemed to have accepted all terms of this agreement.

Article 3: Date of Agreement, Delivery of Goods or Services, Place of Performance and Method of Delivery

This agreement is issued on the date the buyer places the order. The goods or services will be delivered to the buyer at the delivery address indicated by the buyer. Packages that appear damaged during shipment must be opened and inspected in the presence of the courier. If there is any damage, a report must be drawn up with the courier and the product must not be accepted. If no report is drawn up, the buyer will be deemed to have accepted that the courier fulfilled its duty properly once the goods are received.

Article 4: General Provisions

4.1 The buyer acknowledges having read and approved the preliminary information regarding the essential characteristics of the products, sales price and payment method, and delivery information shown on the website.

4.2 The product is delivered to the delivery address specified by the buyer on the website, together with its invoice, properly packaged and intact, within a maximum of 30 days.

4.3 If the product is to be delivered to a person or institution other than the buyer, the seller cannot be held responsible if the recipient refuses delivery.

4.4 The buyer is responsible for inspecting the product at delivery and for refusing the product and having a report drawn up with the courier in case of shipment related damage. Otherwise, the seller will not accept responsibility.

4.5 The version of this agreement approved by the buyer during the online purchase is valid and sufficient in all cases.

4.6 Unless otherwise stated in writing by the seller, the buyer must fully pay the price before taking delivery. If the product price is not paid to the seller before delivery, the seller may unilaterally terminate the agreement and decline delivery.

4.7 If, after delivery, the bank or financial institution does not pay the product price to the seller due to any reason related to the buyer’s credit card transaction, the product must be returned to the seller within 3 days by the buyer, with all costs borne by the buyer. The seller’s contractual and legal rights, including pursuing the receivable, remain reserved. For the avoidance of doubt, deferred or installment payment options provided by banks or finance companies are credit or installment opportunities offered directly by such institutions; sales for which the seller collects the full price are not considered installment sales between the parties and are deemed cash sales. In cases legally deemed installment sales, the seller’s legal rights remain reserved. In the event of buyer’s default, a monthly default interest of 5 percent applies.

4.8 If extraordinary circumstances outside normal sales conditions such as adverse weather, earthquake, flood, or fire prevent delivery within 30 days and the delay exceeds 10 days, the seller informs the buyer. The buyer may cancel the order, order a similar product, or wait until the extraordinary circumstances end. In case of cancellation, if the product price has been collected, it is refunded to the buyer within 10 days. Refunds for card payments are made to the buyer’s card or bank account.

4.9 The buyer may communicate requests and complaints regarding the product and sale to the seller via the contact channels specified at the beginning of this agreement.

4.10 Delivery of the product is conditional on payment of the price by the buyer via the chosen payment method. If, for any reason, the product price is not paid or is canceled in bank records, the seller is released from the delivery obligation.

4.11 Unless otherwise stated, the seller may contact the buyer for communication and notification purposes via the address, email, and phone details provided by the buyer during registration or subsequently updated. By accepting this agreement, the buyer agrees to such communications. The buyer’s rights under the Privacy Notice and Privacy Policy on the site are reserved.

4.12 The buyer undertakes to comply with legal regulations while using the seller’s website. Otherwise, all legal and penal liabilities shall rest solely with the buyer.

Article 5: Right of Withdrawal

You may return the order you received within 14 days, provided that the seller product box on the shipment is not opened in any way and subject to approval by customer service. Once your return reaches our return warehouse, it is inspected and, after confirmation that it is unopened, your refund is issued to your bank.

Open and inspect any package you suspect is damaged during shipment in the presence of the courier. If any damage is detected, have a report drawn up and do not accept the product. If no report is made and the product is accepted, you will be deemed to have accepted that the courier fulfilled its duty properly.

If any deterioration, breakage, damage, tearing, signs of use, or similar conditions are detected or if the product is not returned in the condition delivered, the return will not be accepted and no refund will be made.

If you return the product, your return will be processed within seven business days from the time the product reaches the seller. After the return is approved, credit card refunds are issued within five business days. Your bank may not reflect the refund within the same statement period; if so, please contact your bank’s card services.

Article 6: Protection of Personal Data and Privacy

Information provided by the buyer under this agreement and information transmitted to the seller for the purpose of payment will not be shared by the seller with third parties, except for the contracted courier company. If the seller is required to disclose such information due to administrative or legal obligations, the buyer may not hold the seller responsible.

The seller undertakes to process the buyer’s personal data properly in accordance with Law No. 6698, to ensure data security against unlawful processing, access, or disclosure, and to take adequate technical and administrative measures. The seller will delete, destroy, or anonymize personal data when the processing purpose ceases, in accordance with legal retention periods. By approving this agreement, the buyer acknowledges having been informed about the processing of personal data under Law No. 6698 within the scope of the Privacy Notice.

Article 7: Evidence Agreement, Competent Jurisdiction and Enforcement

In any dispute arising from or related to this agreement, the seller’s records including electronic and audio records shall constitute conclusive evidence. Consumer Arbitration Committees up to the monetary limit announced by the Ministry of Industry and Technology, and in cases exceeding that limit the Istanbul Anadolu Consumer Courts and Enforcement Offices are competent.

The buyer declares and undertakes that the buyer has read all terms and explanations written in this agreement and in the order form which is an integral part of it, has received, examined, and accepted all preliminary information and sales conditions.

Once the buyer completes payment for the order placed through the site, the buyer is deemed to have accepted all terms of this agreement. The seller is obliged to have software measures in place to ensure that the buyer reads and accepts this agreement on the site before the order is finalized.